Enterprise

Retailers are increasingly turning to multi-channel selling – store, web, call centre and kiosks – to grow market share, build customer loyalty and to increase sales. As such, an integrated communications solution giving customers a single shopping experience whichever channel they’re using is vital.

The dramatic changes in the travel industry over the last few years have resulted in travel providers now needing to sell through multiple channels in order to be successful. Web sites, kiosks and centralised call centres provide organisations with volume at lower gross margin and environmental impact, whilst direct channels provide cash-flow and higher ...

One in ten UK workers is employed in the construction industry. The multi-site nature of this industry means that remote secure access to HQ systems is a constant requirement, while emerging new communications technologies are being used to reduce operational costs whilst enhancing network security and performance.

Many of our customers are dealing with outdated network and communication services, while others are clearly focused on the network security that will safeguard their intellectual property. The convergence of voice and data networks is commonly used across the industry in a bid to cut costs and enhance business performance.

Like many industries in the UK, agriculture and fisheries have been hit hard, not just by worsening economic conditions, but by changing consumer spending habits and by increased Government control and legislation, from London or from Brussels.